Privacy Policy

Last updated: September 23, 2026

1. Introduction

BossWears (“BossWears,” “we,” “us,” or “our”) operates the website bosswears.co (the “Site”), where we design and sell handmade leather jackets. This Privacy Policy explains what personal information we collect when you visit the Site or place an order, how we use and share it, and the choices and rights available to you.

By browsing the Site or placing an order with us, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

  • Contact details: name, email address, and phone number
  • Shipping and billing address
  • Order information: items purchased, size and color, order history, and order value
  • Payment information: payments are processed by PayPal; we do not store your full card or PayPal account details on our own servers
  • Communications: messages you send us through email, the Site’s contact form, or social media
  • Automatically collected data: IP address, browser and device type, pages viewed, and how you interact with the Site, collected through cookies and similar technologies (see Section 4)

3. How We Use Your Information

We use the information we collect to:

  • Process, produce, and fulfill your orders, including manufacturing and shipping your jacket
  • Communicate with you about order confirmations, production and shipping updates, and customer service
  • Send marketing communications, such as promotions or new product announcements, where you have opted in (you may opt out at any time)
  • Improve our Site, products, and overall customer experience
  • Run and measure the performance of our advertising campaigns on platforms such as Facebook, Instagram, and TikTok
  • Comply with applicable legal, tax, and accounting obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use our Site. These include:

  • Advertising pixels from Meta (Facebook and Instagram) and TikTok, used to measure ad performance and show you relevant ads
  • Analytics tools, used to understand traffic patterns and improve the Site
  • Essential cookies, needed for core functions such as your shopping cart and checkout

You can control or disable cookies through your browser settings. Disabling cookies may affect how the Site functions.

5. Third-Party Service Providers

We work with the following categories of third parties to run our business:

  • Payment processor: PayPal processes payments on our behalf and has its own privacy policy governing how it handles your payment data
  • Production and fulfillment partner: our jackets are handmade to order by a manufacturing partner based in Pakistan, who receives the order and shipping details needed to produce and ship your item
  • Advertising platforms: Meta (Facebook and Instagram) and TikTok, used to run and measure our ad campaigns
  • Hosting and email service providers, who keep the Site running and help us send order confirmations and updates

These providers only receive the information needed to perform their function and are not permitted to use it for their own unrelated purposes.

6. How We Share Your Information

We do not sell your personal information. We only share it:

  • With the service providers described in Section 5, to run our business and fulfill your order
  • If required by law, legal process, or to protect our rights, property, or safety
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, where customer information may be transferred as part of that transaction

7. International Data Transfers

BossWears operates internationally: our jackets are handmade to order and shipped from Pakistan, and our customers are primarily located in the United States, United Kingdom, and Europe. As a result, your information may be transferred to, stored, and processed in countries other than the one you live in, including Pakistan and the United Kingdom.

Where required by applicable law, we take reasonable steps to ensure your information is protected in line with this Privacy Policy wherever it is processed.

8. Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including completing your order, meeting our legal, tax, and accounting obligations, and resolving any disputes. Once your information is no longer needed for these purposes, we securely delete or anonymize it.

9. Your Rights

Depending on where you live, you may have the following rights over your personal information:

  • If you are in the UK or EU (under UK GDPR / GDPR): the right to access, correct, delete, or restrict use of your information, object to certain processing, request a copy of your data (data portability), and withdraw consent to marketing at any time
  • If you are in the United States or elsewhere: similar rights may apply under your local consumer privacy laws, including the right to know what information we hold about you and to request its deletion. We do not sell personal information, so there is no sale to opt out of

To exercise any of these rights, contact us using the details in Section 13. We will respond within the timeframe required by applicable law.

10. Children’s Privacy

The Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Data Security

We take reasonable technical and organizational measures to protect your personal information, including processing payments through PayPal’s secure systems and limiting access to customer records to those who need it to fulfill your order. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically. Continuing to use the Site after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us at:

  • Email: support@bosswears.co
  • Business name: BossWears, operated bySMART HYPES LTD 15961857
  • Contact form: available on the Site